Support
Install, billing, privacy requests, and the global hotkey overlay.
How do I install Anvyll?
Download the Windows installer, run the setup, and sign in from the tray icon. Anvyll registers Ctrl+Space on first launch.
The hotkey does not open the overlay
Confirm Anvyll is running in the system tray and that no other app has claimed Ctrl+Space. Restart Anvyll after changing the hotkey in Settings. If SmartScreen blocked the installer, allow the app through Windows security settings.
Billing, trial, and cancellation
Manage Unlimited under Settings → Billing. The Stripe customer portal opens from there to update payment methods or cancel at period end.
Export or delete my account
Settings → Privacy & data. Export downloads a JSON bundle of your account data. Deletion cancels active Stripe subscriptions and removes server-side rows; local vault data is cleared when you sign out after deletion.
Password recovery and sign-in
Use Forgot password on the sign-in screen — recovery mail comes from noreply@anvyll.app. Google sign-in uses the standard OAuth browser flow and returns to the app via loopback redirect.
Where is my prompt text stored?
Prompts, sessions, and projects stay in an encrypted vault on your device. Our servers store account, billing, and token-metering data — not your prompt text.
Still stuck?
Email support@anvyll.app with your account email and a short description of what happened. We respond in English.